About Us

With 15+ years in card payment processing and 50+ years of combined consulting experience, The Merchant Hub was established in 2007 by founders Luis Perez and Rubi Padilla. They aimed to provide fair treatment, service, and rates to both the Hispanic community and all businesses in need. Based in Fort Worth, Texas, we’ve grown nationwide, serving clients in 40+ states. Our success is attributed to our dedicated team of honest consultants and the trust our clients place in us.

Our Mission

Our mission is to empower small businesses by providing them with innovative and efficient solutions. We are committed to providing high quality products and excellent customer service. Our goal is to improve economic growth and stability for all communities.

Our Vision

We aim to provide our Partners with customized services and products that cater to the specific needs of our merchants’ businesses.

Some of Our Satisfied Clients

Our Team of Experts

Company Operations:

Luis Perez

COO / Co-Founder

Rubi Perez

CFO / Co-Founder

Sajir Arrivillaga

CEO

Francisco Soto

CSO - Agent Success

Regina Matesanz

CMO - Merchant Success

Cuco Gallardo

CTO Northwest Region

Luis Enrique Romo

CCO

Isella Padilla

HR

Omar Romo

CAE

Client Success Managers and Customer Support:

Luis Perez

COO / Co-Founder

Sajir Arrivillaga

CEO

Francisco Soto

CSO - Agent Success

Jesus Gallardo

CSM

Jaime Caballero

CSM

Cuco Gallardo

CTO Northwest Region

Luis Enrique Romo

CCO

Bryan Bonilla

CSM

Gabelo Estrada

CSM

Eunice Guan

CSM

Omar Niño

CSM

Josh Flores

CSM

Max Soto

CSM

Salvador Soto

CSM

Carlos Padilla

CSM

Customer Service

Luis Enrique Romo

CCO

Jaz Romo

Customer Service Tech

David Perez

Customer Service Tech

Alonso Garcia

Customer Service Tech

Creative Solutions; Online Ordering and Media Management:

Regina Matesanz

CMO - Merchant Success

Alejandro Peña

Digital Marketing Department

Jazmin Galvez

Digital Marketing Department

Karla Flores

Design and Online Ordering Department

Cristian Loza

Design and Online Ordering Department

Jose Armando Alcala

App and Web Development Department

Raquel Gonzalez

App and Web Development Department

Bookkeeping and Payroll Services:

Luis Perez Sr.

Payroll Specialist (Offitax)

Jackie Perez

Bookkeeper & Tax Preparer (Offitax)

Become Part of Our Team

If you’re interested in joining our team, start by applying here and attaching your resume.

Hello! Thanks for your interest in The Merchant Hub